Frequently Asked Questions

Do you have questions regarding rehab for either yourself or for your loved one? Are you unsure about policies or what to expect? Consider the below rehab FAQs to have your questions answered.

No. Encouraging focus on treatment and recovery, our policy is disengaging from technology (smartphones, computers, iPads, iPods, etc.). We find technology can isolate and disengage clients from the treatment experience. In fact, some of our clients have a compulsive or detrimental relationship with technology.

Yes. Upon arrival, each client is encouraged to contact their loved one (key emergency contact) to let them know they safely arrived at The Ranch PA. Depending on how a client is progressing through treatment, they may be allowed additional or less phone time at the discretion of their treatment team.

Because of the nature of our therapies and our focus on trauma, grief/loss, attachment wounds, and other survivor behaviors, we only encourage visitation as part of the family intensive program (Monday-Friday), the family education program, or couples/partners program (Thursday-Friday). This helps clients and their loved ones move into healthy communication styles with the assistance of experienced therapists while preventing unhealthy communication patterns.

Invitation to the family therapy or couples/partners experiences requires the client to sign a release of information indicating their desire to invite specific family members. Attendance at these programs requires HIPAA Privacy Rule accommodation (see HIPAA Privacy Rule – Please do not make arrangements to attend a family intensive program, the family education program, or couples/partners program unless you have received an invitation letter from our Director of Family Therapy Services.

Treatment cost varies depending on the program, level of care, length of stay, and insurance coverage. However, we accept most PPO insurance plans. The best way to get an accurate estimate of any out-of-pocket expenses is by calling our admissions team for a free treatment cost estimate.

Yes. We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you. Please note that though your policy may indicate a maximum number of days of coverage available, approval of the use of those days is contingent on the insurance provider’s review of your medical need for care. Your admissions team member will explain this in detail.

Following an initial assessment and stabilization period, our intake residence, you’ll live in a cottage-style welcoming home with a group of 10-20 peers sharing similar struggles. Our residences become treatment programs in and of themselves, fostering peer support and teaching accountability and effective communication skills. Residences are complete with comfortable furnishings, common living areas, kitchens, and outdoor gathering areas.

Yes. Cigarette smoking is permitted in designated areas. However, we do not permit vapor e-cigarettes, dip, chew, or other tobacco products.

Yes. We offer medical drug and alcohol detox as well as a comprehensive stabilization and assessment program. Clients are monitored around the clock by a medical team and provided with evidence-based medications to ease withdrawal symptoms as clinically appropriate. Also, clients also complete biopsychosocial evaluations to assess any co-occurring mental health disorders, underlying trauma, or other issues that should be addressed in treatment.

Yes. We offer regular family therapy sessions via phone or in-person as clinically appropriate.

Yes. The Ranch PA is licensed for both primary mental health disorders and substance use disorders. Therefore, we provide comprehensive mental health care for a full range of issues including depression, anxiety, substance use disorders, and personality disorders. We also treat clients with mental health disorders as their primary diagnosis.

Yes. Our staff is specifically trained in trauma, grief/loss and attachment and how they impact mental health issues, addictions, and other behavioral health challenges. Treatment is trauma-resiliency focused, and we offer therapies often known for their trauma focus like dialectical behavior therapy, mindfulness, and experientially based practices.

Do you still have questions even after reviewing common rehab FAQs? Contact The Ranch PA today by calling (888) 969-8097. Our team is ready to help you begin the admissions process and answer all of your questions.

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